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American Overhead Door Parts Inc. Is Awesome,

I'm a Home Inspector and all around Do it Yourself kind of guy and while trying to obtain a replacement spring locally turned out to be a nightmare for many reasons to ultimately realizing this wasn't going to happen I looked to the internet and found this company In a World where customer service is almost Non-Existent, these people Excel. Although this is Not Rocket science The information on their web page is exceptional and very detailed and provides more than enough to define what you need and your options of choice for even better replacement parts. the spring/s arrived quickly and where ready to install directly out of the package. They work perfectly and I cannot say enough good things about my experience with American Overhead Door Parts Inc., and trying to deal with other overhead door companies locally & abroad was useless for a Do it Yourselfer, even for someone who has a great deal of experience.
Thank you Terry
Sincerely Christopher Schott 1st Choice Home Inspections

May 23,2019

Fantastic Experience!
I feel compelled to compliment you on such a great purchasing experience!! I am definitely a Do-It-Yourself guy. I've installed a couple garage doors and know how to do it. But I didn't necessarily know how to order the exact torsion springs to do a repair on my broken one. Your website was awesome in walking me through the process of measuring and I ordered the extended life springs.

Awesome service !! I would use your company again!! We are a commercial maintenance company Thank you for the prompt service ! Paul Heck

They shipped quickly and everything was as described. I installed them today and my garage door is back up and working. I spent $168 when it would have cost me $400-$500 to have a professional do it. Thank you again for such a Fantastic Customer Experience!
David G. Weatherford, TX

Dear Terry, With your help, the garage Door Springs arrived, are successfully installed and couldn't have been a better fit!!! I thank you for your terrific help to have settled at springs 10 lbs lighter than I had estimated by the door's weight. The 260 lb springs were perfect, and I just wanted to say thank you!
Mr. Eli Solis Kingsville, TX 78363

Sept 11 2017
Terry, I received all the items and all the parts work fine. Thank you for the promptness in the delivery. It truly was a pleasure speaking to you!

Regards

Tony Medoro
Medoro Construction

Terry,Just wanted to say thanks for the great materials. I watched your video and tackled the project without any difficulty. I will recommend you guys to others.

William B

I spoke with Terry on Monday about my requirements. He helped me figure out what I needed and I got my spring yesterday as promised. After looking at the video, I was able to install my spring last evening, and it works perfectly. Thanks for the great customer service.

Tim C Vice President
ACG Systems, Inc. june 27,2017

7/22/17

Terry,I just wanted to let you know that I received the spring. It was exactly what it was supposed to be. I was able to install it in 45 minutes. I consider myself an average do-it-yourselfer but everything I read about this project made me doubt whether or not I should do it. Well, I'm glad I did because it was not that hard and I probably saved a lot of money. I couldn't have done it without all your help via the phone call I made to your company. I just wanted to thank you so much for the outstanding customer service. It is rare these days but I couldn't be happier with you guys. The only reason I was able to accomplish this project was because of your help. Again, thank you so much. Sincerely, Ed Opella

2/8/17

Thanks for your help with multiple calls on the phone. Ordering Left & Right springs, 23 inches, .218 wire size, repair kit, overhaul kit. Great customer service. thanks!
S. Darbishire

July 27,2016

December 15,2016
Hi, I received my order after I created a new one to correct my sizing error. Thank you very much for such fast delivery and a great product. It all installed very easily. Simon L

March 10, 2016

I purchased a High Cycle torsion spring to replace a broken regular spring. I was very anxious to get the spring due to cars being stuck inside the garage. When the package arrived I was surprised that the new spring was quite longer than the original. I immediately called and was assured that it was the correct spring and it was longer due to it being a High Cycle spring. The install went flawlessly and the cars have been set free.

Thank you American Overhead!

This is my second purchase from American Overhead.

Thanks again,

Larry

December 24, 2015
Terry,
That's good news. Thank you so much for resolving my problem we discussed. Good old-fashioned customer service! Much appreciated!
Harry

I want to thank you for the quick response and how well you took care of the problem. I am a very satisfied customer and I want to wish you all a Merry Christmas.
Thank You
Cindy Finney

August 2, 2015
Cheaper Prices
Thank you, I found spring prices on your website, Then I searched and found springs cheaper on another site.(Pro Door Supply) I placed an order with them thinking I just saved some money. They took my money immediately but they never shipped my springs. Contacted my credit card company. I went back and ordered from you guys and got my springs in 2 days. Thanks again.

To the management of American Overhead Door Parts, I would like to thank you for your prompt service, I do not normally order things from the internet as I am very impatient. I ordered a set of torsion springs on Tuesday and received them on Friday. Thank you for the no nonsense, no BS, no subscriber email junk. I appreciate that you are willing to sell these items to the public and take pride in your customer service and sell a quality product. The wrapping was excellent, shipping was great, and I enjoy doing business with companies like yours. Keep doing what you're doing Chase White; Arlington, WA company. Very good.

Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
I received my springs from Garage Door Springs within 3 days as promised. I installed them within 90 minutes and my garage door runs quieter then it ever has! I saved myself almost $400 doing it myself. I highly recommend American Overhead Door Parts!

Tom Frederick County, Maryland

July 20, 2015

To American Overhead Door Parts
Thanks to Terry for taking the time to size new torsions springs for my garage door based on the weight that I field measured. I realized after I removed the old springs that the original installer used two different springs. The spings Terry sent were coded with the same color and were of the same length. The side to side movement that the door had is gone and the door operates more smoothly and quietly than it ever did to begin with. Too bad it wasn�t done right from the start. Thanks again.

John Walters

5/24/2015
Rating: Excellent
Customer Service Rating:Excellent
I appreciated the information available on their web site. The on-line assistance helped make the selection and payment process easy. Overall, I am very satisfied with my purchase from Garage Door Springs FIX IT.

Thank you,

Enrique Villarma

4/1/15
Terry, It is a pleasure doing business with you. I was referred by 2 neighbors and I will definitely refer others. Thank You,
Yvonne

Customer Service 3/19/15
Rating:Excellent

Hey...this is John Barnett in Mississippi.

Just wanted to say thank you for the extra effort you put in helping me get the correct spring for my garage door and your quick delivery and quick response.

Installed the new spring last night with the new cables and everything worked perfect the very first try.

Thank you.

John "Tom" Barnett

2/28/2015 Body:I was pleased with the support I received when purchasing these garage door springs. I installed them an hour after receipt and they are working well. I wish the company was geared toward next day delivery because we use our garage as the main entrance to the house, but I was very satisfied with the company.Jeff Saylor

We received the springs, installed the springs and the door works great. Thanks very much for the help. I had an original estimate of $700.00 to repair the door. Your help saved me a bunch. Thanks again, Mike Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent

Title: Body:Excellent service. The website explained everything I needed to know about what to order.

Great to do business with them!

Jan 13, 2015 Got my springs on Friday. Installed on Saturday. You guys are the best. I'm spreading the word about A.O.D.P.!!

Sent from my iPad

To American Overhead Door Parts, 10/9/14 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:My set up on spring was slightly different. I was able to email photos to company, received immediate response. Very helpful. I highly recommend this company.

I wanted to let you know how pleased that I have been with your company. I have ordered and received a set of garage door torsion springs with the included winding tools. I got a great price and received everything quickly.

Being a small business owner, I know how good it feels to be told that you are doing a good job.

Thank you, Scott Dunn

Comments: Price Rating:Good Shipping Options Rating:Good Delivery Rating:Good Ease of Purchase Rating:Good Customer Service Rating:Good Title: Body:Every thing over all was good. I made a mistake in my measuring they called the next morning and we got everything worked out. Very good customer service.

Hello, Got the spring yesterday, installed & works good. Thanks for the great service.
Earl @ Hughes Seed Farms

To American Door Parts I received what I ordered when they said I would receive it for a very good price. This is what should happen every time someone orders something but I am sorry to say that is not the case with all companies. I am glad it is with this company.
Sent: Thursday, June

12, 2014 10:59 AM

June 5,2014

Thanks for all your help Terry, the high cycle springs work great, and thanks for re-figuring the proper spring rate and getting me the right parts the first time. Great service and advice

Jeff Sunnyvale Ca.

April 7,2014 Comments: Great customer service. Ordered the wrong spring and BAM I got a call from customer service stating I ordered the wrong springs and it was for less money. Thank You

William Buck

Subject: Satisfied Customer On March 14, 2014, at 9:41 AM To American Overhead Door Parts Inc. Installed the springs today by myself amongst concerns of family friends and wife. No problems at all. Very satisfied. Great company and product. Frank

Terry, I want to thank you for your help with my order. I received everything in good order and shipping time was great. The videos were excellent and made the job go very smooth for a DIY person. I am glad I picked your site for my order and I would recommend American Overhead Door to anyone that needs parts and service of this type. Thank you, Rich B. Avondale, PA

Recieved the springs today and got them installed. They were to the specs that I ordered. Door works perfect and all is good in Garage Land now. Thank you very much for the fast delivery and free winding bars.If there is anyway I can leave feedback or promote your services, please let me know. Thanks, James LeBlanc

Sent from my iPhone On Jan 28, 2014 at 2:55 PM Thanks,the springs just arrive ... Have a nice day it was a pleasure to do business with you ..

P. Minaya

On Jan 15, 2014, at 9:41 AM To American Overhead Door Parts Inc. Installed the springs today by myself amongst concerns of family friends and wife. No problems at all. Very satisfied. Great company and product. Frank Sent: Monday, January 13, 2014 7:42 PM Subject: Satisfied Customer

Thanks Terry, spring received and installed working great. Regards,

G Higgs Sent from my iphone

On Jan 10, 2014, at 1:30 PM, I received what I ordered when they said I would receive it for a very good price. This is what should happen every time someone orders something but I am sorry to say that is not the case with all companies. I am glad it is with this company. Very good.

Wanted to let y'all know I got the springs I ordered and they work great. I'll recommend your company if anyone I know needs garage door parts. Thanks.

Chris Thompson

Rating: Excellent We received the springs, installed the springs and the door works great. Thanks very much for the help. I had an original estimate of $700.00 to repair the door. Your help saved me a bunch. Thanks again,

Mike

Got my springs today and already installed, works great and install went fine, thank you very much !!!!!

Homer Chancel Clarksville TN 37040

Price Rating:Excellent

My overall experience with Garage Door Springs FIX IT (American Overhead Door) was excellent. I kept anticipating difficulties, but there were none. I found exactly what I was looking for (262 x 2.0; 35.5" Torsion Springs) which I could not find in any local stores. From the time I placed my order to the time I got the springs installed, was exactly 4 days. Local service companies gave me estimates of $385, $450 & $450 to do the job. I did it myself for $160 thanks to Garage Door Springs FIX IT. THANK YOU!!!

Erick

I really appreciate all of your help. I had a garage door company try and charge me over $500 for what you helped me buy for under $100.

Thanks again,

John G

I wish to express my thanks for your excellent service. I placed my order on Friday and I received the spring today the door is working properly and I must say the replacement spring is much better than the original. I will be happy to recommend your site to everyone I have a chance too. Thanks again from a very pleased customer. You have my permission to reprint this should want to. Robert Brown Cordova, Tn.

Terry, I wanted to let you know that everything worked perfect! It took me about an hour to install the springs I had ordered, and the video's and info from your site helped a lot. Thanks again for all your assistance with this, you guys are great!

Jeremy Ross

Just wanted to thank you for the great service. I called Monday, talked to a very helpful person, ordered new longer life torsion springs. They arrived at my home Wednesday afternoon and I installed them that evening. There is no comparison with the cheap spring another company sold me and your replacement spring. I will always be a happy customer but it does not look like I will be replacing these for many years to come. Thanks Again, Rich

I spoke with Terry on Monday about my requirements. He helped me figure out what I needed and I got my spring yesterday as promised. After looking at the video, I was able to install my spring last evening, and it works perfectly. Thanks for the great customer service.

Tim C Vice President ACG Systems, Inc.

I just wanted to say thank you! The garage door springs are installed and working perfectly thanks in no small measure to the follow-up on my initial order. I made a mistake counting coils and thus ordered the wrong springs. Thanks to your follow-up phone call and advice, I received the correct replacement springs and the tools. The winding bars are high-quality and essential to doing the job safely. Thanks again for your help! Regards, Bob Horne

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: website directions for ordering made this very user friendly - received shipment ahead of expected date - very satisfied with this company - I would definitely do business with them again

Subject: "Special Thanks! I called & left message, but wanted to let you know how pleased I am with doing business with American Overhead Door Parts. Terry, you do an "outstanding job"! After installing the replacement "extended life" torsion springs, 10 bearing rollers, & replacement cables, I have to tell you, since we had this home built 31 years ago, that door has never worked this well!! Your web site is "very user-friendly", and after reading some of the reports in it, my situation was just like theirs---faulty mis-matched set-up originally! The original springs were "inadequate" to say the least. Thanks again for all you did. Yours truly"another satisfied customer" Robert Ott,Toledo, Ore.

I just want to say thanks for the excellent product and fast service. I received my torison springs yesterday which was several days ahead of the expected time. I installed last night and they worked great. I did not know what size springs to ordered because I had added about 90 pounds of weight to the garage door. Your calculated spring size based on the weight I gave you was excellent. I was able to get a perfect balance.

Larry Athens, Alabama

Terry,Thank you for all of your assistance in replacing the torsion spring in my circa 1938 garage door opener. It is working again, and I have a spare spring and two cables for the other door should it decide to fail.

I would like to especially thank you for warning me about the fact that the spring had to be stretched in the tube. That gave me some time to think about how I was going to accomplish that inside the tube. I ended up putting a 1/8 inch cable through the free end of the spring and putting the spring into the tube. I secured one end of the spring to the assembly that applies the pre-torsion and attaching that end to the tube with three machine screws. I used a come-along to pull on both ends of the cable and apply tension to the torsion spring until I could pass the bolt through the tube and the end of the spring. I then used the come-along to pull out the 1/8 inch cable (which ended up curled up like a Christmas ribbon). I then attached the other pulley to the tube with three machine screws. Once the whole assembly was back in place in the garge and the cables wrapped around the pulleys with about 1 1/2 turn, I applied a pre-tension of 6 turns to the tensioning assembly -- 1/4 turn at a time, pinning it between each 1/4 turn. The other door had 6 turns of the pulley as the door opened. I checked the balance of the door and added another 1/2 turn. It seems to work well with the garage door opener.

Never underestimate an experimental Physicist.

Thanks again.

Carl Smith

Received my order fast and it couldn't have been easier to put in. The only problem was figuring out the up or down position and of course it was the opposite of what I installed. I figured it out and it works great and a cheap fix. Thanks for your help. Barry Wiegmann

Thank you, how quick our order came and all is fixed. Again thank you for such a quick turn around.

Got the parts in yesterday, works like a champ. Thank you for the great parts, good prices and quick delivery. Happy Holidays you guys are great. Bob Robertson

Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: As you can see on rate this merchant part of your request, I am extremely happy mith the service I received from American Overhead Door Parts, its very seldom you receive the advertised services but in your case, you exceeded my expectations on this matter. Thanks for a Great Service. Mr Luis L Montemayor Sr

Title: Body: Excellent. My garage door torsion springs arrived within 3 days. I installed them with no problem. They sure look better than the original springs. Thanks again.

Price Rating: Good Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: OK Customer Service Rating: Good

Body: Local mechants wanted $150.00 to install a new spring on my garage door and would not sale me one under any circumstance. Thank you for allowing me to purchase the spring along wit the winding bars. The online set up was very specific and step by step. The price was still less than I could have it done and got the extended life spring in the process. It took about two hours to remove and replace the spring. About 30 minutes to adjust the spring to my satisfaction. The video for replacement was two part video, the second video I was unable to watch. the garage door is now working at peak performance and with no more grinding when it goes up or down. I never realized the door was that heavy to lift without the spring assist. You don't realize how much you use a garage door untill you can't use it. Again thanks for your assistance

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Web site was both very easy to use and extremely helpful for the do-it-yourselfer. Provided clear and concise instructions for determining the proper parts to order. Good price, quick shipment. Couldnt ask for more

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Web site was both very easy to use and extremely helpful for the do-it-yourselfer. Provided clear and concise instructions for determining the proper parts to order. Good price, quick shipment. Couldnt ask for more

Thank You American Overhead Door Parts

I took the old broken torsion spring off in about fifteen minutes. It took so long because I had to persuade the bar to slide out one side ( 20 year old original, never serviced parts ). I then called a local garage door center and they refused to sell a torsion spring due to the danger of improperly installing it.

I then looked online and found your site. I measured twice and ordered the torsion spring and tools. I then found the video of "how to" and glanced at it.

The parts came and I had them installed and the door aligned properly in about twenty minutes. The door is smoother and quieter than ever before.

I'm still trying to figure out the danger part............ is it if I had spilled my beer?

Thanks again,

Larry Teague

Terry, thank you very much for the tracking numbers. I received my springs and everything worked out perfect. I am very satisfied with your products and delivery so I will buy from you from now on. I'm sorry I was such a pain. You guys are a class act.

-Gregg

Received and installed the springs last week. Your spring selection was perfect and your help was greatly appreciated.

Thanks, Hugh Harvey Palm Bay FL.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Excellent service.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:This Merchant was very helpfull when calling about the product and shipping.

Actual Customer Feed Back: June 5,2014

Thanks for all your help Terry, the high cycle springs work great, and thanks for re-figuring the proper spring rate and getting me the right parts the first time. Great service and advice

Jeff Sunnyvale Ca.

Customer Service,I just wanted to let you know that I received the spring. It was exactly what it was supposed to be. I was able to install it in 45 minutes. I consider myself an average do-it-yourselfer but everything I read about this project made me doubt whether or not I should do it. Well, I'm glad I did because it was not that hard and I probably saved a lot of money. I couldn't have done it without all your help via the phone call I made to your company. I just wanted to thank you so much for the outstanding customer service. It is rare these days but I couldn't be happier with you guys. The only reason I was able to accomplish this project was because of your help. Again, thank you so much. Sincerely, Ed Opella

May 31,2014 Hello, Got the spring yesterday, installed & works good. Thanks for the great service. Earl @ Hughes Seed Farms

April 7,2014 Comments: Great customer service. Ordered the wrong spring and BAM I got a call stating I ordered the wrong springs and it was for less money. Thank You

William Buck

Subject: Satisfied Customer On March 14, 2014, at 9:41 AM To American Overhead Door Parts Inc. Installed the springs today by myself amongst concerns of family friends and wife. No problems at all. Very satisfied. Great company and product. Frank

Terry, I want to thank you for your help with my order. I received everything in good order and shipping time was great. The videos were excellent and made the job go very smooth for a DIY person. I am glad I picked your site for my order and I would recommend American Overhead Door to anyone that needs parts and service of this type. Thank you, Rich B. Avondale, PA

To American Door Parts I received what I ordered when they said I would receive it for a very good price. This is what should happen every time someone orders something but I am sorry to say that is not the case with all companies. I am glad it is with this company. Sent: Wednesday, March

12, 2014 10:59 AM

Recieved the springs today and got them installed. They were to the specs that I ordered. Door works perfect and all is good in Garage Land now. Thank you very much for the fast delivery and free winding bars.If there is anyway I can leave feedback or promote your services, please let me know. Thanks, James LeBlanc

6 Mar 2014, To the management of American Overhead Door Parts, I would like to thank you for your prompt service, I do not normally order things from the internet as I am very impatient. I ordered a set of torsion springs on Tuesday and received them on Friday. Thank you for the no nonsense, no BS, no subscriber email junk. I appreciate that you are willing to sell these items to the public and take pride in your customer service and sell a quality product. The wrapping was excellent, shipping was great, and I enjoy doing business with companies like yours. Keep doing what you're doing Chase White; Arlington, WA company. Very good. Sent from my iPhone On Jan 28, 2014 at 2:55 PM Thanks,the springs just arrive ... Have a nice day it was a pleasure to do business with you ..

P. Minaya

On Jan 15, 2014, at 9:41 AM To American Overhead Door Parts Inc. Installed the springs today by myself amongst concerns of family friends and wife. No problems at all. Very satisfied. Great company and product. Frank Sent: Monday, January 13, 2014 7:42 PM Subject: Satisfied Customer

Thanks Terry, spring received and installed working great. Regards,

G Higgs Sent from my iphone

On Jan 10, 2014, at 1:30 PM, I received what I ordered when they said I would receive it for a very good price. This is what should happen every time someone orders something but I am sorry to say that is not the case with all companies. I am glad it is with this company. Very good.

Wanted to let y'all know I got the springs I ordered and they work great. I'll recommend your company if anyone I know needs garage door parts. Thanks.

Chris Thompson

Rating: Excellent We received the springs, installed the springs and the door works great. Thanks very much for the help. I had an original estimate of $700.00 to repair the door. Your help saved me a bunch. Thanks again,

Mike

I received what I ordered when they said I would receive it for a very good price. This is what should happen every time someone orders something but I am sorry to say that is not the case with all companies. I am glad it is with this company. Very good.

On Sat, Dec 28, 2013 at 9:26 AM,to info@overheaddoorparts.com wrote:

Got my springs today and already installed, works great and install went fine, thank you very much !!!!!

Homer Chancel Clarksville TN 37040

Price Rating:Excellent

My overall experience with Garage Door Springs FIX IT (American Overhead Door) was excellent. I kept anticipating difficulties, but there were none. I found exactly what I was looking for (262 x 2.0; 35.5" Torsion Springs) which I could not find in any local stores. From the time I placed my order to the time I got the springs installed, was exactly 4 days. Local service companies gave me estimates of $385, $450 & $450 to do the job. I did it myself for $160 thanks to Garage Door Springs FIX IT. THANK YOU!!!

Erick

I really appreciate all of your help. I had a garage door company try and charge me over $500 for what you helped me buy for under $100.

Thanks again,

John G

I wish to express my thanks for your excellent service. I placed my order on Friday and I received the spring today the door is working properly and I must say the replacement spring is much better than the original. I will be happy to recommend your site to everyone I have a chance too. Thanks again from a very pleased customer. You have my permission to reprint this should want to. Robert Brown Cordova, Tn.

Terry, I wanted to let you know that everything worked perfect! It took me about an hour to install the springs I had ordered, and the video's and info from your site helped a lot. Thanks again for all your assistance with this, you guys are great!

Jeremy Ross

Just wanted to thank you for the great service. I called Monday, talked to a very helpful person, ordered new longer life torsion springs. They arrived at my home Wednesday afternoon and I installed them that evening. There is no comparison with the cheap spring another company sold me and your replacement spring. I will always be a happy customer but it does not look like I will be replacing these for many years to come. Thanks Again, Rich

I spoke with Terry on Monday about my requirements. He helped me figure out what I needed and I got my spring yesterday as promised. After looking at the video, I was able to install my spring last evening, and it works perfectly. Thanks for the great customer service.

Tim C Vice President ACG Systems, Inc.

I just wanted to say thank you! The garage door springs are installed and working perfectly thanks in no small measure to the follow-up on my initial order. I made a mistake counting coils and thus ordered the wrong springs. Thanks to your follow-up phone call and advice, I received the correct replacement springs and the tools. The winding bars are high-quality and essential to doing the job safely. Thanks again for your help! Regards, Bob Horne

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: website directions for ordering made this very user friendly - received shipment ahead of expected date - very satisfied with this company - I would definitely do business with them again

Subject: "Special Thanks! I called & left message, but wanted to let you know how pleased I am with doing business with American Overhead Door Parts. Terry, you do an "outstanding job"! After installing the replacement "extended life" torsion springs, 10 bearing rollers, & replacement cables, I have to tell you, since we had this home built 31 years ago, that door has never worked this well!! Your web site is "very user-friendly", and after reading some of the reports in it, my situation was just like theirs---faulty mis-matched set-up originally! The original springs were "inadequate" to say the least. Thanks again for all you did. Yours truly"another satisfied customer" Robert Ott,Toledo, Ore.

I just want to say thanks for the excellent product and fast service. I received my torison springs yesterday which was several days ahead of the expected time. I installed last night and they worked great. I did not know what size springs to ordered because I had added about 90 pounds of weight to the garage door. Your calculated spring size based on the weight I gave you was excellent. I was able to get a perfect balance.

Larry Athens, Alabama

Terry,Thank you for all of your assistance in replacing the torsion spring in my circa 1938 garage door opener. It is working again, and I have a spare spring and two cables for the other door should it decide to fail.

I would like to especially thank you for warning me about the fact that the spring had to be stretched in the tube. That gave me some time to think about how I was going to accomplish that inside the tube. I ended up putting a 1/8 inch cable through the free end of the spring and putting the spring into the tube. I secured one end of the spring to the assembly that applies the pre-torsion and attaching that end to the tube with three machine screws. I used a come-along to pull on both ends of the cable and apply tension to the torsion spring until I could pass the bolt through the tube and the end of the spring. I then used the come-along to pull out the 1/8 inch cable (which ended up curled up like a Christmas ribbon). I then attached the other pulley to the tube with three machine screws. Once the whole assembly was back in place in the garge and the cables wrapped around the pulleys with about 1 1/2 turn, I applied a pre-tension of 6 turns to the tensioning assembly -- 1/4 turn at a time, pinning it between each 1/4 turn. The other door had 6 turns of the pulley as the door opened. I checked the balance of the door and added another 1/2 turn. It seems to work well with the garage door opener.

Never underestimate an experimental Physicist.

Thanks again.

Carl Smith

Received my order fast and it couldn't have been easier to put in. The only problem was figuring out the up or down position and of course it was the opposite of what I installed. I figured it out and it works great and a cheap fix. Thanks for your help. Barry Wiegmann

Thank you, how quick our order came and all is fixed. Again thank you for such a quick turn around.

Got the parts in yesterday, works like a champ. Thank you for the great parts, good prices and quick delivery. Happy Holidays you guys are great. Bob Robertson

Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: As you can see on rate this merchant part of your request, I am extremely happy mith the service I received from American Overhead Door Parts, its very seldom you receive the advertised services but in your case, you exceeded my expectations on this matter. Thanks for a Great Service. Mr Luis L Montemayor Sr

Title: Body: Excellent. My garage door torsion springs arrived within 3 days. I installed them with no problem. They sure look better than the original springs. Thanks again.

Price Rating: Good Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: OK Customer Service Rating: Good

Body: Local mechants wanted $150.00 to install a new spring on my garage door and would not sale me one under any circumstance. Thank you for allowing me to purchase the spring along wit the winding bars. The online set up was very specific and step by step. The price was still less than I could have it done and got the extended life spring in the process. It took about two hours to remove and replace the spring. About 30 minutes to adjust the spring to my satisfaction. The video for replacement was two part video, the second video I was unable to watch. the garage door is now working at peak performance and with no more grinding when it goes up or down. I never realized the door was that heavy to lift without the spring assist. You don't realize how much you use a garage door untill you can't use it. Again thanks for your assistance

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Web site was both very easy to use and extremely helpful for the do-it-yourselfer. Provided clear and concise instructions for determining the proper parts to order. Good price, quick shipment. Couldnt ask for more

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Web site was both very easy to use and extremely helpful for the do-it-yourselfer. Provided clear and concise instructions for determining the proper parts to order. Good price, quick shipment. Couldnt ask for more

Thank You American Overhead Door Parts

I took the old broken torsion spring off in about fifteen minutes. It took so long because I had to persuade the bar to slide out one side ( 20 year old original, never serviced parts ). I then called a local garage door center and they refused to sell a torsion spring due to the danger of improperly installing it.

I then looked online and found your site. I measured twice and ordered the torsion spring and tools. I then found the video of "how to" and glanced at it.

The parts came and I had them installed and the door aligned properly in about twenty minutes. The door is smoother and quieter than ever before.

I'm still trying to figure out the danger part............ is it if I had spilled my beer?

Thanks again,

Larry Teague

Terry, thank you very much for the tracking numbers. I received my springs and everything worked out perfect. I am very satisfied with your products and delivery so I will buy from you from now on. I'm sorry I was such a pain. You guys are a class act.

-Gregg

Received and installed the springs last week. Your spring selection was perfect and your help was greatly appreciated.

Thanks, Hugh Harvey Palm Bay FL.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Excellent service.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:This Merchant was very helpfull when calling about the product and shipping.

Customer Service,I just wanted to let you know that I received the spring. It was exactly what it was supposed to be. I was able to install it in 45 minutes. I consider myself an average do-it-yourselfer but everything I read about this project made me doubt whether or not I should do it. Well, I'm glad I did because it was not that hard and I probably saved a lot of money. I couldn't have done it without all your help via the phone call I made to your company. I just wanted to thank you so much for the outstanding customer service. It is rare these days but I couldn't be happier with you guys. The only reason I was able to accomplish this project was because of your help. Again, thank you so much. Sincerely, Ed Opella

May 31,2014 Hello, Got the spring yesterday, installed & works good. Thanks for the great service. Earl @ Hughes Seed Farms April 7,2014 Comments: Great customer service. Ordered the wrong spring and BAM I got a call stating I ordered the wrong springs and it was for less money. Thank You

William Buck

Subject: Satisfied Customer On March 14, 2014, at 9:41 AM To American Overhead Door Parts Inc. Installed the springs today by myself amongst concerns of family friends and wife. No problems at all. Very satisfied. Great company and product. Frank

Terry, I want to thank you for your help with my order. I received everything in good order and shipping time was great. The videos were excellent and made the job go very smooth for a DIY person. I am glad I picked your site for my order and I would recommend American Overhead Door to anyone that needs parts and service of this type. Thank you, Rich B. Avondale, PA

To American Door Parts I received what I ordered when they said I would receive it for a very good price. This is what should happen every time someone orders something but I am sorry to say that is not the case with all companies. I am glad it is with this company. Sent: Wednesday, March

12, 2014 10:59 AM

Recieved the springs today and got them installed. They were to the specs that I ordered. Door works perfect and all is good in Garage Land now. Thank you very much for the fast delivery and free winding bars.If there is anyway I can leave feedback or promote your services, please let me know. Thanks, James LeBlanc

6 Mar 2014, To the management of American Overhead Door Parts, I would like to thank you for your prompt service, I do not normally order things from the internet as I am very impatient. I ordered a set of torsion springs on Tuesday and received them on Friday. Thank you for the no nonsense, no BS, no subscriber email junk. I appreciate that you are willing to sell these items to the public and take pride in your customer service and sell a quality product. The wrapping was excellent, shipping was great, and I enjoy doing business with companies like yours. Keep doing what you're doing Chase White; Arlington, WA company. Very good. Sent from my iPhone On Jan 28, 2014 at 2:55 PM
Thanks,the springs just arrive ... Have a nice day it was a pleasure to do business with you ..

P. Minaya

On Jan 15, 2014, at 9:41 AM To American Overhead Door Parts Inc. Installed the springs today by myself amongst concerns of family friends and wife. No problems at all. Very satisfied. Great company and product. Frank Sent: Monday, January 13, 2014 7:42 PM Subject: Satisfied Customer

We received the springs, installed the springs and the door works great. Thanks very much for the help. I had an original estimate of $700.00 to repair the door. Your help saved me a bunch. Thanks again, Mike Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent

Title: Body:Excellent service. The website explained everything I needed to know about what to order.

Great to do business with them!

Thanks Terry, spring received and installed working great. Regards,

G Higgs Sent from my iphone

On Jan 10, 2014, at 1:30 PM, I received what I ordered when they said I would receive it for a very good price. This is what should happen every time someone orders something but I am sorry to say that is not the case with all companies. I am glad it is with this company. Very good.

Wanted to let y'all know I got the springs I ordered and they work great. I'll recommend your company if anyone I know needs garage door parts. Thanks.

Chris Thompson

Rating: Excellent We received the springs, installed the springs and the door works great. Thanks very much for the help. I had an original estimate of $700.00 to repair the door. Your help saved me a bunch. Thanks again,

Mike

I received what I ordered when they said I would receive it for a very good price. This is what should happen every time someone orders something but I am sorry to say that is not the case with all companies. I am glad it is with this company. Very good.

On Sat, Dec 28, 2013 at 9:26 AM,to info@overheaddoorparts.com wrote:

Got my springs today and already installed, works great and install went fine, thank you very much !!!!!

Homer Chancel Clarksville TN 37040

Price Rating:Excellent

My overall experience with Garage Door Springs FIX IT (American Overhead Door) was excellent. I kept anticipating difficulties, but there were none. I found exactly what I was looking for (262 x 2.0; 35.5" Torsion Springs) which I could not find in any local stores. From the time I placed my order to the time I got the springs installed, was exactly 4 days. Local service companies gave me estimates of $385, $450 & $450 to do the job. I did it myself for $160 thanks to Garage Door Springs FIX IT. THANK YOU!!!

Erick

I really appreciate all of your help. I had a garage door company try and charge me over $500 for what you helped me buy for under $100.

Thanks again,

John G

I wish to express my thanks for your excellent service. I placed my order on Friday and I received the spring today the door is working properly and I must say the replacement spring is much better than the original. I will be happy to recommend your site to everyone I have a chance too. Thanks again from a very pleased customer. You have my permission to reprint this should want to. Robert Brown Cordova, Tn.

Terry, I wanted to let you know that everything worked perfect! It took me about an hour to install the springs I had ordered, and the video's and info from your site helped a lot. Thanks again for all your assistance with this, you guys are great!

Jeremy Ross

Just wanted to thank you for the great service. I called Monday, talked to a very helpful person, ordered new longer life torsion springs. They arrived at my home Wednesday afternoon and I installed them that evening. There is no comparison with the cheap spring another company sold me and your replacement spring. I will always be a happy customer but it does not look like I will be replacing these for many years to come. Thanks Again, Rich

I spoke with Terry on Monday about my requirements. He helped me figure out what I needed and I got my spring yesterday as promised. After looking at the video, I was able to install my spring last evening, and it works perfectly. Thanks for the great customer service.

Tim C Vice President ACG Systems, Inc.

I just wanted to say thank you! The garage door springs are installed and working perfectly thanks in no small measure to the follow-up on my initial order. I made a mistake counting coils and thus ordered the wrong springs. Thanks to your follow-up phone call and advice, I received the correct replacement springs and the tools. The winding bars are high-quality and essential to doing the job safely. Thanks again for your help! Regards, Bob Horne

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: website directions for ordering made this very user friendly - received shipment ahead of expected date - very satisfied with this company - I would definitely do business with them again

Subject: "Special Thanks! I called & left message, but wanted to let you know how pleased I am with doing business with American Overhead Door Parts. Terry, you do an "outstanding job"! After installing the replacement "extended life" torsion springs, 10 bearing rollers, & replacement cables, I have to tell you, since we had this home built 31 years ago, that door has never worked this well!! Your web site is "very user-friendly", and after reading some of the reports in it, my situation was just like theirs---faulty mis-matched set-up originally! The original springs were "inadequate" to say the least. Thanks again for all you did. Yours truly"another satisfied customer" Robert Ott,Toledo, Ore.

I just want to say thanks for the excellent product and fast service. I received my torison springs yesterday which was several days ahead of the expected time. I installed last night and they worked great. I did not know what size springs to ordered because I had added about 90 pounds of weight to the garage door. Your calculated spring size based on the weight I gave you was excellent. I was able to get a perfect balance.

Larry Athens, Alabama

Terry,Thank you for all of your assistance in replacing the torsion spring in my circa 1938 garage door opener. It is working again, and I have a spare spring and two cables for the other door should it decide to fail.

I would like to especially thank you for warning me about the fact that the spring had to be stretched in the tube. That gave me some time to think about how I was going to accomplish that inside the tube. I ended up putting a 1/8 inch cable through the free end of the spring and putting the spring into the tube. I secured one end of the spring to the assembly that applies the pre-torsion and attaching that end to the tube with three machine screws. I used a come-along to pull on both ends of the cable and apply tension to the torsion spring until I could pass the bolt through the tube and the end of the spring. I then used the come-along to pull out the 1/8 inch cable (which ended up curled up like a Christmas ribbon). I then attached the other pulley to the tube with three machine screws. Once the whole assembly was back in place in the garge and the cables wrapped around the pulleys with about 1 1/2 turn, I applied a pre-tension of 6 turns to the tensioning assembly -- 1/4 turn at a time, pinning it between each 1/4 turn. The other door had 6 turns of the pulley as the door opened. I checked the balance of the door and added another 1/2 turn. It seems to work well with the garage door opener.

Never underestimate an experimental Physicist.

Thanks again.

Carl Smith

Received my order fast and it couldn't have been easier to put in. The only problem was figuring out the up or down position and of course it was the opposite of what I installed. I figured it out and it works great and a cheap fix. Thanks for your help. Barry Wiegmann

Thank you, how quick our order came and all is fixed. Again thank you for such a quick turn around.

Got the parts in yesterday, works like a champ. Thank you for the great parts, good prices and quick delivery. Happy Holidays you guys are great. Bob Robertson

Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: As you can see on rate this merchant part of your request, I am extremely happy mith the service I received from American Overhead Door Parts, its very seldom you receive the advertised services but in your case, you exceeded my expectations on this matter. Thanks for a Great Service. Mr Luis L Montemayor Sr

Title: Body: Excellent. My garage door torsion springs arrived within 3 days. I installed them with no problem. They sure look better than the original springs. Thanks again.

Price Rating: Good Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: OK Customer Service Rating: Good

Body: Local mechants wanted $150.00 to install a new spring on my garage door and would not sale me one under any circumstance. Thank you for allowing me to purchase the spring along wit the winding bars. The online set up was very specific and step by step. The price was still less than I could have it done and got the extended life spring in the process. It took about two hours to remove and replace the spring. About 30 minutes to adjust the spring to my satisfaction. The video for replacement was two part video, the second video I was unable to watch. the garage door is now working at peak performance and with no more grinding when it goes up or down. I never realized the door was that heavy to lift without the spring assist. You don't realize how much you use a garage door untill you can't use it. Again thanks for your assistance

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Web site was both very easy to use and extremely helpful for the do-it-yourselfer. Provided clear and concise instructions for determining the proper parts to order. Good price, quick shipment. Couldnt ask for more

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Web site was both very easy to use and extremely helpful for the do-it-yourselfer. Provided clear and concise instructions for determining the proper parts to order. Good price, quick shipment. Couldnt ask for more

Thank You American Overhead Door Parts

I took the old broken torsion spring off in about fifteen minutes. It took so long because I had to persuade the bar to slide out one side ( 20 year old original, never serviced parts ). I then called a local garage door center and they refused to sell a torsion spring due to the danger of improperly installing it.

I then looked online and found your site. I measured twice and ordered the torsion spring and tools. I then found the video of "how to" and glanced at it.

The parts came and I had them installed and the door aligned properly in about twenty minutes. The door is smoother and quieter than ever before.

I'm still trying to figure out the danger part............ is it if I had spilled my beer?

Thanks again,

Larry Teague

Terry, thank you very much for the tracking numbers. I received my springs and everything worked out perfect. I am very satisfied with your products and delivery so I will buy from you from now on. I'm sorry I was such a pain. You guys are a class act.

-Gregg

Received and installed the springs last week. Your spring selection was perfect and your help was greatly appreciated.

Thanks, Hugh Harvey Palm Bay FL.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Excellent service.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:This Merchant was very helpfull when calling about the product and shipping.

Chris Thompson

Rating: Excellent We received the springs, installed the springs and the door works great. Thanks very much for the help. I had an original estimate of $700.00 to repair the door. Your help saved me a bunch. Thanks again,

Mike

I received what I ordered when they said I would receive it for a very good price. This is what should happen every time someone orders something but I am sorry to say that is not the case with all companies. I am glad it is with this company. Very good.

On Sat, Dec 28, 2013 at 9:26 AM,to info@overheaddoorparts.com wrote:

Got my springs today and already installed, works great and install went fine, thank you very much !!!!!

Homer Chancel Clarksville TN 37040

Price Rating:Excellent

My overall experience with Garage Door Springs FIX IT (American Overhead Door) was excellent. I kept anticipating difficulties, but there were none. I found exactly what I was looking for (262 x 2.0; 35.5" Torsion Springs) which I could not find in any local stores. From the time I placed my order to the time I got the springs installed, was exactly 4 days. Local service companies gave me estimates of $385, $450 & $450 to do the job. I did it myself for $160 thanks to Garage Door Springs FIX IT. THANK YOU!!!

Erick

I really appreciate all of your help. I had a garage door company try and charge me over $500 for what you helped me buy for under $100.

Thanks again,

John G

I wish to express my thanks for your excellent service. I placed my order on Friday and I received the spring today the door is working properly and I must say the replacement spring is much better than the original. I will be happy to recommend your site to everyone I have a chance too. Thanks again from a very pleased customer. You have my permission to reprint this should want to. Robert Brown Cordova, Tn.

Terry, I wanted to let you know that everything worked perfect! It took me about an hour to install the springs I had ordered, and the video's and info from your site helped a lot. Thanks again for all your assistance with this, you guys are great!

Jeremy Ross

Just wanted to thank you for the great service. I called Monday, talked to a very helpful person, ordered new longer life torsion springs. They arrived at my home Wednesday afternoon and I installed them that evening. There is no comparison with the cheap spring another company sold me and your replacement spring. I will always be a happy customer but it does not look like I will be replacing these for many years to come. Thanks Again, Rich

I spoke with Terry on Monday about my requirements. He helped me figure out what I needed and I got my spring

yesterday as promised. After looking at the video, I was able to install my spring last evening, and it works perfectly. Thanks for the great customer service.

Tim C Vice President ACG Systems, Inc.

I just wanted to say thank you! The garage door springs are installed and working perfectly thanks in no small measure to the follow-up on my initial order. I made a mistake counting coils and thus ordered the wrong springs. Thanks to your follow-up phone call and advice, I received the correct replacement springs and the tools. The winding bars are high-quality and essential to doing the job safely. Thanks again for your help! Regards, Bob Horne

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: website directions for ordering made this very user friendly - received shipment ahead of expected date - very satisfied with this company - I would definitely do business with them again

Subject: "Special Thanks! I called & left message, but wanted to let you know how pleased I am with doing business with American Overhead Door Parts. Terry, you do an "outstanding job"! After installing the replacement "extended life" torsion springs, 10 bearing rollers, & replacement cables, I have to tell you, since we had this home built 31 years ago, that door has never worked this well!! Your web site is "very user-friendly", and after reading some of the reports in it, my situation was just like theirs---faulty mis-matched set-up originally! The original springs were "inadequate" to say the least. Thanks again for all you did. Yours truly"another satisfied customer" Robert Ott,Toledo, Ore.

I just want to say thanks for the excellent product and fast service. I received my torison springs yesterday which was several days ahead of the expected time. I installed last night and they worked great. I did not know what size springs to ordered because I had added about 90 pounds of weight to the garage door. Your calculated spring size based on the weight I gave you was excellent. I was able to get a perfect balance.

Larry Athens, Alabama

Terry,Thank you for all of your assistance in replacing the torsion spring in my circa 1938 garage door opener. It is working again, and I have a spare spring and two cables for the other door should it decide to fail.

I would like to especially thank you for warning me about the fact that the spring had to be stretched in the tube. That gave me some time to think about how I was going to accomplish that inside the tube. I ended up putting a 1/8 inch cable through the free end of the spring and putting the spring into the tube. I secured one end of the spring to the assembly that applies the pre-torsion and attaching that end to the tube with three machine screws. I used a come-along to pull on both ends of the cable and apply tension to the torsion spring until I could pass the bolt through the tube and the end of the spring. I then used the come-along to pull out the 1/8 inch cable (which ended up curled up like a Christmas ribbon). I then attached the other pulley to the tube with three machine screws. Once the whole assembly was back in place in the garge and the cables wrapped around the pulleys with about 1 1/2 turn, I applied a pre-tension of 6 turns to the tensioning assembly -- 1/4 turn at a time, pinning it between each 1/4 turn. The other door had 6 turns of the pulley as the door opened. I checked the balance of the door and added another 1/2 turn. It seems to work well with the garage door opener.

Never underestimate an experimental Physicist.

Thanks again.

Carl Smith

Received my order fast and it couldn't have been easier to put in. The only problem was figuring out the up or down position and of course it was the opposite of what I installed. I figured it out and it works great and a cheap fix. Thanks for your help. Barry Wiegmann

Thank you, how quick our order came and all is fixed. Again thank you for such a quick turn around.

Got the parts in yesterday, works like a champ. Thank you for the great parts, good prices and quick delivery. Happy Holidays you guys are great. Bob Robertson

Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: As you can see on rate this merchant part of your request, I am extremely happy mith the service I received from American Overhead Door Parts, its very seldom you receive the advertised services but in your case, you exceeded my expectations on this matter. Thanks for a Great Service. Mr Luis L Montemayor Sr

Title: Body: Excellent. My garage door torsion springs arrived within 3 days. I installed them with no problem. They sure look better than the original springs. Thanks again.

Price Rating: Good Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: OK Customer Service Rating: Good

Body: Local mechants wanted $150.00 to install a new spring on my garage door and would not sale me one under any circumstance. Thank you for allowing me to purchase the spring along wit the winding bars. The online set up was very specific and step by step. The price was still less than I could have it done and got the extended life spring in the process. It took about two hours to remove and replace the spring. About 30 minutes to adjust the spring to my satisfaction. The video for replacement was two part video, the second video I was unable to watch. the garage door is now working at peak performance and with no more grinding when it goes up or down. I never realized the door was that heavy to lift without the spring assist. You don't realize how much you use a garage door untill you can't use it. Again thanks for your assistance

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Web site was both very easy to use and extremely helpful for the do-it-yourselfer. Provided clear and concise instructions for determining the proper parts to order. Good price, quick shipment. Couldnt ask for more

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Web site was both very easy to use and extremely helpful for the do-it-yourselfer. Provided clear and concise instructions for determining the proper parts to order. Good price, quick shipment. Couldnt ask for more

Thank You American Overhead Door Parts

I took the old broken torsion spring off in about fifteen minutes. It took so long because I had to persuade the bar to slide out one side ( 20 year old original, never serviced parts ). I then called a local garage door center and they refused to sell a torsion spring due to the danger of improperly installing it.

I then looked online and found your site. I measured twice and ordered the torsion spring and tools. I then found the video of "how to" and glanced at it.

The parts came and I had them installed and the door aligned properly in about twenty minutes. The door is smoother and quieter than ever before.

I'm still trying to figure out the danger part............ is it if I had spilled my beer?

Thanks again,

Larry Teague

Terry, thank you very much for the tracking numbers. I received my springs and everything worked out perfect. I am very satisfied with your products and delivery so I will buy from you from now on. I'm sorry I was such a pain. You guys are a class act.

-Gregg

Received and installed the springs last week. Your spring selection was perfect and your help was greatly appreciated.

Thanks, Hugh Harvey Palm Bay FL.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Excellent service.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:This Merchant was very helpfull when calling about the product and shipping. Actual Customer Feed Back: June 5,2014

Thanks for all your help Terry, the high cycle springs work great, and thanks for re-figuring the proper spring rate and getting me the right parts the first time. Great service and advice

Jeff Sunnyvale Ca.

C

May 31,2014 Hello, Got the spring yesterday, installed & works good. Thanks for the great service. Earl @ Hughes Seed Farms April 7,2014 Comments: Great customer service. Ordered the wrong spring and BAM I got a call stating I ordered the wrong springs and it was for less money. Thank You

William Buck

Subject: Satisfied Customer On March 14, 2014, at 9:41 AM To American Overhead Door Parts Inc. Installed the springs today by myself amongst concerns of family friends and wife. No problems at all. Very satisfied. Great company and product. Frank

Terry, I want to thank you for your help with my order. I received everything in good order and shipping time was great. The videos were excellent and made the job go very smooth for a DIY person. I am glad I picked your site for my order and I would recommend American Overhead Door to anyone that needs parts and service of this type. Thank you, Rich B. Avondale, PA

To American Door Parts I received what I ordered when they said I would receive it for a very good price. This is what should happen every time someone orders something but I am sorry to say that is not the case with all companies. I am glad it is with this company. Sent: Wednesday, March12, 2014 10:59 AM

Recieved the springs today and got them installed. They were to the specs that I ordered. Door works perfect and all is good in Garage Land now. Thank you very much for the fast delivery and free winding bars.If there is anyway I can leave feedback or promote your services, please let me know. Thanks, James LeBlanc

6 Mar 2014, To the management of American Overhead Door Parts, I would like to thank you for your prompt service, I do not normally order things from the internet as I am very impatient. I ordered a set of torsion springs on Tuesday and received them on Friday. Thank you for the no nonsense, no BS, no subscriber email junk. I appreciate that you are willing to sell these items to the public and take pride in your customer service and sell a quality product. The wrapping was excellent, shipping was great, and I enjoy doing business with companies like yours. Keep doing what you're doing Chase White; Arlington, WA company. Very good. Caution Thank you, I found spring prices on your website, Then I searched and found springs cheaper on another site.(Pro Door Supply) I placed an order with them thinking I just saved some money. They took my money immediately but they never shipped my springs. Contacted my credit card company. I went back and ordered from you guys and got my springs in 2 days. Thanks again.

Dale

Sent from my iPhone On Jan 28, 2014 at 2:55 PM Thanks,the springs just arrive ... Have a nice day it was a pleasure to do business with you ..

P. Minaya

On Jan 15, 2014, at 9:41 AM To American Overhead Door Parts Inc. Installed the springs today by myself amongst concerns of family friends and wife. No problems at all. Very satisfied. Great company and product. Frank Sent: Monday, January 13, 2014 7:42 PM Subject: Satisfied Customer

We received the springs, installed the springs and the door works great. Thanks very much for the help. I had an original estimate of $700.00 to repair the door. Your help saved me a bunch. Thanks again, Mike Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent

Title: Body:Excellent service. The website explained everything I needed to know about what to order.

Great to do business with them!

Thanks Terry, spring received and installed working great. Regards,

G Higgs Sent from my iphone

On Jan 10, 2014, at 1:30 PM, I received what I ordered when they said I would receive it for a very good price. This is what should happen every time someone orders something but I am sorry to say that is not the case with all companies. I am glad it is with this company. Very good.

Wanted to let y'all know I got the springs I ordered and they work great. I'll recommend your company if anyone I know needs garage door parts. Thanks.

Chris Thompson

Rating: Excellent We received the springs, installed the springs and the door works great. Thanks very much for the help. I had an original estimate of $700.00 to repair the door. Your help saved me a bunch. Thanks again,

Mike

I received what I ordered when they said I would receive it for a very good price. This is what should happen every time someone orders something but I am sorry to say that is not the case with all companies. I am glad it is with this company. Very good.

On Sat, Dec 28, 2013 at 9:26 AM,to info@overheaddoorparts.com wrote:

Got my springs today and already installed, works great and install went fine, thank you very much !!!!!

Homer Chancel Clarksville TN 37040

Price Rating:Excellent

My overall experience with Garage Door Springs FIX IT (American Overhead Door) was excellent. I kept anticipating difficulties, but there were none. I found exactly what I was looking for (262 x 2.0; 35.5" Torsion Springs) which I could not find in any local stores. From the time I placed my order to the time I got the springs installed, was exactly 4 days. Local service companies gave me estimates of $385, $450 & $450 to do the job. I did it myself for $160 thanks to Garage Door Springs FIX IT. THANK YOU!!!

Erick

I really appreciate all of your help. I had a garage door company try and charge me over $500 for what you helped me buy for under $100.

Thanks again,

John G

I wish to express my thanks for your excellent service. I placed my order on Friday and I received the spring today the door is working properly and I must say the replacement spring is much better than the original. I will be happy to recommend your site to everyone I have a chance too. Thanks again from a very pleased customer. You have my permission to reprint this should want to. Robert Brown Cordova, Tn.

Terry, I wanted to let you know that everything worked perfect! It took me about an hour to install the springs I had ordered, and the video's and info from your site helped a lot. Thanks again for all your assistance with this, you guys are great!

Jeremy Ross

Just wanted to thank you for the great service. I called Monday, talked to a very helpful person, ordered new longer life torsion springs. They arrived at my home Wednesday afternoon and I installed them that evening. There is no comparison with the cheap spring another company sold me and your replacement spring. I will always be a happy customer but it does not look like I will be replacing these for many years to come. Thanks Again, Rich

I spoke with Terry on Monday about my requirements. He helped me figure out what I needed and I got my spring yesterday as promised. After looking at the video, I was able to install my spring last evening, and it works perfectly. Thanks for the great customer service.

Tim C Vice President ACG Systems, Inc.

I just wanted to say thank you! The garage door springs are installed and working perfectly thanks in no small measure to the follow-up on my initial order. I made a mistake counting coils and thus ordered the wrong springs. Thanks to your follow-up phone call and advice, I received the correct replacement springs and the tools. The winding bars are high-quality and essential to doing the job safely. Thanks again for your help! Regards, Bob Horne

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: website directions for ordering made this very user friendly - received shipment ahead of expected date - very satisfied with this company - I would definitely do business with them again

Subject: "Special Thanks! I called & left message, but wanted to let you know how pleased I am with doing business with American Overhead Door Parts. Terry, you do an "outstanding job"! After installing the replacement "extended life" torsion springs, 10 bearing rollers, & replacement cables, I have to tell you, since we had this home built 31 years ago, that door has never worked this well!! Your web site is "very user-friendly", and after reading some of the reports in it, my situation was just like theirs---faulty mis-matched set-up originally! The original springs were "inadequate" to say the least. Thanks again for all you did. Yours truly"another satisfied customer" Robert Ott,Toledo, Ore.

I just want to say thanks for the excellent product and fast service. I received my torison springs yesterday which was several days ahead of the expected time. I installed last night and they worked great. I did not know what size springs to ordered because I had added about 90 pounds of weight to the garage door. Your calculated spring size based on the weight I gave you was excellent. I was able to get a perfect balance.

Larry Athens, Alabama

Terry,Thank you for all of your assistance in replacing the torsion spring in my circa 1938 garage door opener. It is working again, and I have a spare spring and two cables for the other door should it decide to fail.

I would like to especially thank you for warning me about the fact that the spring had to be stretched in the tube. That gave me some time to think about how I was going to accomplish that inside the tube. I ended up putting a 1/8 inch cable through the free end of the spring and putting the spring into the tube. I secured one end of the spring to the assembly that applies the pre-torsion and attaching that end to the tube with three machine screws. I used a come-along to pull on both ends of the cable and apply tension to the torsion spring until I could pass the bolt through the tube and the end of the spring. I then used the come-along to pull out the 1/8 inch cable (which ended up curled up like a Christmas ribbon). I then attached the other pulley to the tube with three machine screws. Once the whole assembly was back in place in the garge and the cables wrapped around the pulleys with about 1 1/2 turn, I applied a pre-tension of 6 turns to the tensioning assembly -- 1/4 turn at a time, pinning it between each 1/4 turn. The other door had 6 turns of the pulley as the door opened. I checked the balance of the door and added another 1/2 turn. It seems to work well with the garage door opener.

Never underestimate an experimental Physicist.

Thanks again.

Carl Smith

Received my order fast and it couldn't have been easier to put in. The only problem was figuring out the up or down position and of course it was the opposite of what I installed. I figured it out and it works great and a cheap fix. Thanks for your help. Barry Wiegmann

Thank you, how quick our order came and all is fixed. Again thank you for such a quick turn around.

Got the parts in yesterday, works like a champ. Thank you for the great parts, good prices and quick delivery. Happy Holidays you guys are great. Bob Robertson

Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: As you can see on rate this merchant part of your request, I am extremely happy mith the service I received from American Overhead Door Parts, its very seldom you receive the advertised services but in your case, you exceeded my expectations on this matter. Thanks for a Great Service. Mr Luis L Montemayor Sr

Title: Body: Excellent. My garage door torsion springs arrived within 3 days. I installed them with no problem. They sure look better than the original springs. Thanks again.

Price Rating: Good Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: OK Customer Service Rating: Good

Body: Local mechants wanted $150.00 to install a new spring on my garage door and would not sale me one under any circumstance. Thank you for allowing me to purchase the spring along wit the winding bars. The online set up was very specific and step by step. The price was still less than I could have it done and got the extended life spring in the process. It took about two hours to remove and replace the spring. About 30 minutes to adjust the spring to my satisfaction. The video for replacement was two part video, the second video I was unable to watch. the garage door is now working at peak performance and with no more grinding when it goes up or down. I never realized the door was that heavy to lift without the spring assist. You don't realize how much you use a garage door untill you can't use it. Again thanks for your assistance

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Web site was both very easy to use and extremely helpful for the do-it-yourselfer. Provided clear and concise instructions for determining the proper parts to order. Good price, quick shipment. Couldnt ask for more

Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Web site was both very easy to use and extremely helpful for the do-it-yourselfer. Provided clear and concise instructions for determining the proper parts to order. Good price, quick shipment. Couldnt ask for more

Thank You American Overhead Door Parts

I took the old broken torsion spring off in about fifteen minutes. It took so long because I had to persuade the bar to slide out one side ( 20 year old original, never serviced parts ). I then called a local garage door center and they refused to sell a torsion spring due to the danger of improperly installing it.

I then looked online and found your site. I measured twice and ordered the torsion spring and tools. I then found the video of "how to" and glanced at it.

The parts came and I had them installed and the door aligned properly in about twenty minutes. The door is smoother and quieter than ever before.

I'm still trying to figure out the danger part............ is it if I had spilled my beer?

Thanks again,

Larry Teague

Terry, thank you very much for the tracking numbers. I received my springs and everything worked out perfect. I am very satisfied with your products and delivery so I will buy from you from now on. I'm sorry I was such a pain. You guys are a class act.

-Gregg

Received and installed the springs last week. Your spring selection was perfect and your help was greatly appreciated.

Thanks, Hugh Harvey Palm Bay FL.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Excellent service.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:This Merchant was very helpfull when calling about the product and shipping.

Raul Martinez - through Yahoo Shopping Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Bad Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating: Title: Body:Did not talk to anyone, and ordered on line

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Buying experience with Overhead Door was truly an easy experience.
I am a DIY homeowner. The springs arrived 1 day earlier than expected. I watched the video on the website. I removed the old springs and completed the installation of the new springs in 45 minutes. Excellent product and service. Frank
Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent br> Body:Excellent product and customer service. Spring installed easily and performs smoothly and flawlessly.